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In today's constantly changing competitive environment there are no long-term competitive advantages. However, organisational mentality (prompt, fast and efficient response), and constant training of the work force (innovation, professional competence, creativity) and commitment to quality stand out among the determinant competitive advantages. We are aware that our partners are very particular about who they trust, where they spend their money, as a result we consider it the basis of our activities that our partners find us worthy of cooperation.

High quality - Always!

This is why EURÓPA Institute does its best to continuously monitor the quality of its services, record and analyse the events and store the experience when the processes are closed. This makes sure that we meet their quality expectations. However, we not only consider quality a challenge but a driving force of our development as well. This is so because we have new ideas again and again for our own development during quality development.

Our materials are archived electronically every year, which facilitates retrieval. The events of the programmes are often also documented with photographs, and as a result not only the facts but the emotions can also be preserved. The evaluation sheets of our programmes are also stored, and thus the opinions given by the participants can be retrieved even by name. In addition, we also prepare a final analysis, summary of each of our programmes so that we can use the key factors of our success the next time as well.

Discretion - Trustfulness

EURÓPA Institute provides confidential services for its partners. During the programmes we come into possession of information that our partners possess and is typical of them. We do our utmost to prevent this information from being released to third parties. We are aware of the importance of this information to the business management of our partners.

During the relationship we also provide confidential information about the implementation of our programmes and our methods. These methods can often be useful, even earn profit for our competitors. As a result, we also expect our partners to handle them with confidentiality and not to release them to third parties.

Our programmes, methods are often built up using open resources and the elements found in such resources. Afterwards, however, these become methods that are typical of EURÓPA Institute only, and can prove their worth in practice. As a result, we cannot hand over the methods, aids used to our partners for exclusive use.